The management and organisational challenges of more joined-up government: New Zealand’s Better Public Services reforms
This paper describes progress in implementing reform and reflects on the tensions inherent in layering ‘horizontal’ and system-wide approaches onto a strongly vertical system of accountability.
Author: Kirsten Jensen, Rodney Scott, Louise Slocombe, Ross Boyd, Lis Cowey
Format: Working paper
Date Published: 1-Jul-2014