Since 2019, Te Hāpai Hapori | the Spirit of Service Awards has been recognising public servants and initiatives that exemplify the spirit of service and demonstrate an outstanding commitment to New Zealand.
Te Tohu a te Pirimia Prime Minister’s Award
Winner
Cross sector Healthy Homes group
Healthy Homes Initiative
The Healthy Homes Initiative has significantly reduced hospital visits and antibiotic prescriptions for children in 16,000 families through 46,000 collaborative housing interventions to create warmer, drier homes. It delivers incredible results with big heart. The Healthy Homes Initiative is focused on the needs of whānau and allowing frontline providers to innovate. People on the ground are setting priorities with whānau and telling the agencies what’s needed. The initiative is now operating across most of the North Island. This initiative was led by Manatū Hauora | Ministry of Health, Housing New Zealand, Te Manatū Whakahiato Ora | Ministry of Social Development, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment, Te Tari Tiaki Pūngao | Energy Efficiency and Conservation Authority, Te Kaunihera o Tāmaki Makaurau| Auckland Council.
Te Tohu mō te Ratonga Whakahirahira Service Excellence Award
Winner
Collaborative group of Te Tau Ihu (Top of the South) iwi, councils, and government agencies.
Pigeon Valley Fires initiative
The response to the Pigeon Valley Fires transformed relationships between eight Te Tau Ihu (Top of the South) iwi, councils, and government agencies in the region and changed the way iwi are included in emergency centre operations and decision making across New Zealand. This was a collaborative initiative by Te Kaunihera o te tai o Aorere | Tasman District Council, Te Kaunihera o Whakatū | Nelson City Council, Nelson Tasman Civil Defence and Emergency Management, Whakaratonga Iwi | Fire and Emergency New Zealand, Te Papa Atawhai | Department of Conservation, Nga Pirihimana O Aotearoa | New Zealand Police, Ministry of Civil Defence and Emergency Management, Te Puni Kōkiri, Te Ātiawa o Te Waka-a-Māui Trust, Ngāti Tama ki Te Waipounamu Trust, Ngāti Koata Trust, Te Rūnanga o Ngāti Rārua, Te Rūnanga o Ngāti Kuia, Ngāti Apa ki te Rā Tō Trust, Te Rūnanga a Rangitāne o Wairau Trust, Te Rūnanga O Toa Rangatira Inc.
Finalists
- Te Tāhū o te Turi | Ministry of Justice for disaster victim identification – In recognition of the outstanding service of the nationwide coronial team who supported disaster victim identification in Christchurch are the terror attacks on 15 March.
- Te Manatū Whakahiato Ora | Ministry of Social Development and Homecare Medical Limited for Safe to Talk, Kōrero Mai Ka Ora - A safe place that has helped 6,000 New Zealanders affected by sexual violence, including perpetrators, to talk and get help when they need it.
- Te Mana Papawhenua | Real Estate Authority for their website, settled.govt.nz – A collaborative initiative making a difference for vulnerable consumers by helping first-home buyers and new migrants navigate home buying and selling.
Judging panel
- Lil Anderson, Te Arawhiti | Office for Māori Crown Relations
- Matalena Leaupepe, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment
- Colin MacDonald, QSO
- Piriwiritua Rurawhe, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment
- Catherine Williams, Te Kawa Mataaho | State Services Commission
Proudly sponsored by Westpac
Te Tohu mō ngā Hua E Pai Ake Ana Better Outcomes Award
Winner
Cross sector Healthy Homes group
Healthy Homes Initiative
The Healthy Homes Initiative has significantly reduced hospital visits and antibiotic prescriptions for children in 16,000 families through 46,000 collaborative housing interventions to create warmer, drier homes. It delivers incredible results with big heart. The Healthy Homes Initiative is focused on the needs of whānau and allowing frontline providers to innovate. People on the ground are setting priorities with whānau and telling the agencies what’s needed. The initiative is now operating across most of the North Island. This initiative was led by Manatū Hauora | Ministry of Health, Housing New Zealand, Te Manatū Whakahiato Ora | Ministry of Social Development, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment, Te Tari Tiaki Pūngao | Energy Efficiency and Conservation Authority, Te Kaunihera o Tāmaki Makaurau| Auckland Council.
Finalists
- Te Poari Hauora ō Waitaha | Canterbury District Health Board, Te Tāhuhu o te Mātauranga | Ministry of Education, Canterbury Clinical Network, and Manatū Hauora | Ministry of Health for Mana Ake for Stronger for Tomorrow – A partnership across health, education and social service providers that has supported 2,440 children in 219 schools with positive mental health since the Canterbury earthquakes.
- Te Manatū Whakahiato Ora | Ministry of Social Development and Hīkina Whakatutuki | Ministry of Business, Innovation and Employment for He Poutama Taitamariki – A partnership that has supported 797 young Northlanders to have new experiences, grow their skills and confidence and build a better future through work and training.
- Tāmaki Regeneration for the Tāmaki Jobs and Skills Hub – A website that has focused on their manaakitanga values to help more than 500 people facing significant barriers to employment to get driver licenses, grow their skills and find jobs in their community.
Judging panel
- Lil Anderson, Te Arawhiti | Office for Māori Crown RelationsKeriana Brooking, Manatū Hauora | Ministry of Health
- Colin MacDonald, QSO
- Tu Sciascia, Te Tai Ōhanga | The Treasury
- Catherine Williams, Te Kawa Mataaho | State Services Commission
Proudly sponsored by Deloitte
Te Tohu mō te Tūhonotanga a Ngāi Māori me te Karauna Māori Crown Relationships Award
Winners
Te Manatū Whakahiato Ora | Ministry of Social Development and Ngāti Pāhauwera
Sustainable Employment in the Hawke’s Bay
The partnership between Ministry of Social Development and Ngāti Pāhauwera enables iwi to realise their plans and ambitions for sustainable employment in economically deprived areas of the Hawke’s Bay. They are achieving a lot with limited funding in high-needs areas – and have moved 200 hard-to-place people into employment. They have partnered creatively. This includes basing a seconded Ministry of Social Development staff member with Ngāti Pāhauwera.
Finalists
- Te Manatū Whakahiato Ora | Ministry of Social Development (on behalf of Crown agencies) and Te Hiku o Te Ika Iwi – A partnership to secure wellbeing and prosperity for the whanau and community of Te Hiku o Te Ika.
- Mana Tohu Mātauranga o Aotearoa | New Zealand Qualifications Authority – For their work with Ngā Kaitūhono, Māori educators and academics, to bring mātauranga Māori to quality assurance and increase Māori and Pasifika learners participation in STEM subjects.
- Te Tai Ōhanga | The Treasury and Te Tari Taake | Inland Revenue – For their engagement to bring a tikanga Māori view to enhance tax policy through kaitiakitanga (stewardship), manaakitanga (care), ōhanga (prosperity) and whanaungatanga (relationships).
Judging panel
- Lil Anderson, Te Arawhiti | Office for Māori Crown Relations
- Michelle Hippolite, Te Papa Atawhai | Department of Conservation
- Fiona Kale, Te Taura Whiri i te Reo Māori
- Tamahau Rowe, Manatū Mō Te Taiao | Ministry for the Environment
- Catherine Williams, Te Kawa Mataaho | State Services Commission
Proudly sponsored by ANZSOG
Te Tohu mō te Kaiārahi Mahi Whakahaere Leadership in Governance Award
Winners
Te Manatū Whakahiato Ora | Ministry of Social Development and Manatū Hauora | Ministry of Health
Enabling Good Lives
Enabling Good Lives is a programme centred around disability system reform. The Ministry of Social Development and Ministry of Health are sharing risk and control with people living with disabilities, as they are the people most impacted by the decisions made. This innovative, world-leading governance model is operating with a single vision at individual, regional, and national levels. Challenges have been addressed with patience and mutual respect and by allowing space for everyone – including disabled people, officials, support worker unions – and management representatives from service providers – to reach common ground.
Finalists
- Independent Māori Statutory Board – For bringing their community together and aligning central and local government to drive a plan to address Māori homeless and under representation in home ownership in Tāmaki Makaurau.
- Manatū Wāhine | Ministry for Women (on behalf of Crown agencies and unions) – For the Gender Pay Principles Working Group that brought together six unions and six government agencies to co-construct a set of Gender Pay Principles to ensure working environments in the State Sector are free from gender-based inequalities.
Judging panel
- Lil Anderson, Te Arawhiti | Office for Māori Crown Relations
- Liz Coutts, ONZM, Institute of Directors
- Jackie Lloyd, Institute of Directors
- Pirwiritua Rurawhe, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment
- Catherine Williams, Te Kawa Mataaho | State Services Commission
Proudly sponsored by Victoria University of Wellington
Te Tohu mō te Kaiārahi Rangatahi o te Tau Young Leader of the Year
Winner
Jade Kinghazel
Operations Manager, Whakatane Whirinaki Opotiki District, Te Papa Atawhai | Department of Conservation
Spirit of service is a way of life for Jade. She says, “it’s about what I can do to make a difference for people”. Jade combines a passion for service to the community and being a great leader and manager. The way she deals with and connects people, including the partnerships she has developed with iwi in a post-settlement context, are being replicated across the Department of Conservation. Jade is an asset not just to her organisation, but to New Zealand.
Finalists
- Richard D’Ath, Senior Manager, Pathways and Transitions at Te Tāhuhu o te Mātauranga | Ministry of Education – Richard is a passionate policy manager who led his first cross-agency collaboration at the age of 25. He has led team developing legislation and regulatory policy, and most recently led the NCEA Review. Richard is a world ranked debater and volunteer coach of the NZ Secondary Schools debating team.
- Victoria Girling, Service Centre Manager for Ōtaki and Kāpiti, Te Manatū Whakahiato Ora | Ministry of Social Development – Victoria is a young mum and one of the youngest Work and Income Service Centre managers in New Zealand. She manages two of the highest performing sites in her region. Victoria has changed the culture not the staff in her team and believes in looking after her team so that they can look after their community.
- Kelsey McIntyre, Lead Service Manager, Northern Region, for Ara Poutama Aotearoa | Department of Corrections – Kelsey leads a large group of Community Corrections staff in one of the busiest areas of Auckland. She is passionate about supporting her team to help probation clients change their lives. Kelsey recently led and implemented a plan to ensure high risk sexual offenders in South Auckland are placed in stable accommodation that supports the safety of offenders, staff and the public.
Judging panel
- Lil Anderson, Te Arawhiti | Office for Māori Crown Relations
- Matalena Leaupepe, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment
- Pirwiritua Rurawhe, Hīkina Whakatutuki | Ministry of Business, Innovation and Employment
- Sergeant Whitiaira Timutimu, Nga Pirihimana o Aotearoa | New Zealand Police
- Catherine Williams, Te Kawa Mataaho | State Services Commission
Proudly sponsored by Skills Organisation
Te Tohu Oranga Angitū Lifetime Achievement Award
Pasimaca Osment
In 1991 Ms Osment became one of the first female prison officers in New Zealand to work in a maximum-security prison. She spent three decades working with prisoners at Paremoremo and Mount Eden. Better known as “Mama Pam” to prisoners, prison officers, probation staff and the parole board, Ms Osment had an unyielding belief in the potential for inmates to turn their lives around. She built a reputation based on respect.
When Ms Osment moved from Fiji to New Zealand, her mission was to find a job where she could serve the people. It is evident looking back on her career that she completed that mission. She changed many lives and made an exceptional contribution to New Zealand while leading the way for other women who have chosen to build their careers in some of the most challenging areas of the public sector.
Proudly sponsored by VUW School of Government, Westpac, Deloitte, ANZSOG, Skills