Te Hāpai Hapori | Spirit of Service awards are open to organisations across central and local government, including Crown entities. Entries are welcomed from single agencies or collaborative initiatives, which may include partners outside the public sector.

Ngā wāhanga tohuAward Categories

  • Te Tohu mō ngā Hua E Pai Ake Ana | Better Outcomes Award

    Te Tohu mō ngā Hua E Pai Ake Ana | The Better Outcomes Award celebrates the achievement of ground-breaking outcomes in areas that matter most for the long-term wellbeing of New Zealanders.

    The judges will be looking for initiatives that demonstrate spirit of service through:

    • new and better approaches to addressing a significant social, economic or environmental challenge important to New Zealanders
    • the achievement of tangible results that will make a difference in the long term
    • improving responsiveness to communities and whānau/families
    • a unified approach to working across government.
  • Te Tohu mō te Ratonga Whakahirahira | Service Excellence Award

    Te Tohu mō te Ratonga Whakahirahira | The Service Excellence Award celebrates leading-edge service improvements that are making a real difference to the lives of New Zealanders.

    The judges will be looking for initiatives that demonstrate spirit of service through:

    • the achievement of significantly improved services for customers and citizens
    • agility in responding to the demands of diverse and changing communities and rapidly evolving technology
    • innovation in areas such as the use of data and digital technology or approaches to community engagement
    • improving responsiveness and accessibility for Māori
    • a unified approach to working across government.
  • Te Tohu mō te Tūhonotanga a Ngāi Māori me te Karauna | Māori Crown Relationships Award

    Te Tohu mō te Tūhonotanga a Ngāi Māori me te Karauna | The Māori Crown Relationships Award celebrates outstanding contributions to strengthening the health of Māori Crown relationships through:

    • auahatanga (innovation)
    • whakapūmautanga (durability)
    • kōwhiringa (opportunities).

    The judges will be looking for initiatives that demonstrate:

    • engagement processes with Māori that uphold and exceed the Māori Crown Engagement Framework and Guidelines standards
    • meaningful partnerships with Māori that deliver mutual outcomes
    • embedding te ao Māori approaches and Treaty of Waitangi perspectives at the heart of policy, programmes and services
    • workforce initiatives that build and sustain the cultural competence of the public service
    • empowerment of Māori to succeed as Māori in leadership roles
    • better services that improve responsiveness and accessibility for Māori and improve the lives of whānau.
  • Te Tohu mō te Kaiārahi Mahi Whakahaere | Leadership in Governance Award

    Te Tohu mō te Kaiārahi Mahi Whakahaere | The Leadership in Governance Award celebrates outstanding public sector leadership in governance. The award will be presented to a public sector board or cross-agency governance group delivering outstanding results for New Zealand.

    The judges will be looking for boards/governance groups who demonstrate spirit of service and excellence in governance through:

    • inspirational, world-class public sector leadership
    • a focus on results and delivering for New Zealand and New Zealanders
    • leading-edge initiatives to foster a diverse, inclusive and highly engaged workforce
    • creative and effective approaches to leading cross-agency or sector initiatives
    • exemplary integrity, accountability and stewardship.
  • Te Tohu mō te Kaiārahi Rangatahi o te Tau | Young Leader of the Year

    Te Tohu mō te Kaiārahi Rangatahi o te Tau | The Young Leader of the Year Award celebrates an inspirational young public sector leader who exemplifies spirit of service.

    The judges will be looking for nominees who demonstrate spirit of service through:

    • exceptional motivation and commitment to delivering for New Zealand and New Zealanders
    • a collaborative approach to engaging and partnering with others
    • setting ambitious goals and a track record early-in-career for delivering results
    • active support to other young leaders.

    Nominees must be aged 35 years or under as at 31 December in the year of application.

  • Te Tohu Oranga Angitū | Lifetime Achievement Award

    Te Tohu Oranga Angitū | The Lifetime Achievement Award honours an individual who has made an exceptional contribution to New Zealand or their community and who exemplifies a spirit of service.

    The recipient is selected by the Public Service Commissioner.

  • Te Tohu a te Pirimia | Prime Minister’s Award

    Te Tohu a te Pirimia | The Prime Minister’s Award for the overall winner of the year is selected from the winners of the Better Outcomes Award, Service Excellence Award, Māori Crown Relationship Award and Leadership in Governance Award.

    This award is not open to nominations.

Ngā rā nuiImportant dates

Please note dates are subject to change each year and will be published on the current year’s page. Timings below can be used as a general guide. We suggest planning and collaborating as early as possible.

  • Late Feb/Early March: Entries open

Suggested timings below

Jan - Mar: Internal communication and planning

Mar – Apr: External collaboration and drafting – talk to your internal Comms team

Apr May: Finalising entry and finalising endorsements  

  • Late May: Entries close
  • Mid-June: Finalists announced
  • Late July: Finalists present to a judging panel
  • Mid- September: Winners are announced at Te Hāpai Hapori | Spirit of Service Awards 2022 event in Wellington

Entry forms and guidelinesPuka whakauru me ngā aratohu

  • Eligibility

    Entries for Te Tohu mō ngā Hua E Pai Ake Ana | Better Outcomes, Te Tohu mō te Ratonga Whakahirahira| Service Excellence and Te Tohu mō te Tūhonotanga a Ngāi Māori me te Karauna | Māori Crown Relationships Awards will be accepted from single agencies or collaborative cross-agency initiatives and may include partners outside the public sector.

    Entries for Te Tohu mō te Kaiārahi Mahi Whakahaere | Leadership in Governance Award will be accepted from public sector boards or cross agency governance groups. Crown entities and monitoring agencies may enter a public sector Board, with that Board’s consent.

    Entries are invited from:

    • Central government departments (Public Service departments, departmental agencies and non-public service departments)
    • Crown entities (excluding Crown entity subsidiaries and school boards of trustees)
    • Public Finance Act Schedule 4 organisations
    • Offices of Parliament
    • State-owned enterprises, excluding mixed ownership model companies
    • Tertiary education institutions in the state sector (universities, polytechnics, wānanga)
    • Local government organisations, excluding council-controlled organisations.

    Te Tohu mō te Kaiārahi Rangatahi o te Tau | Young Leader of the Year Nominees must:

    • be aged 35 years or under as at 31 December in the year of application.
    • agree to be nominated
    • be willing to present to a judging panel if selected as a finalist
    • consent to the personal information in this entry form being provided to Te Kawa Mataaho | Public Service Commission and the external judging panel
    • agree to the use of this information for publicity purposes
    • consent to their nominating employer undertaking an integrity check, including of their current HR file and, if appropriate, the findings of that check being shared with Te Kawa Mataaho | Public Service Commission and the external judging panel
    • consent to Te Kawa Mataaho | Public Service Commission undertaking additional integrity checks as required.
  • Entry Forms

    Initiative Entry Form

    Young Leader Entry Form

    We will liaise with the person listed as the contact in the entry form throughout the awards process.

    We suggest opening the entry form with Adobe.

  • Endorsement

    Your entry must be endorsed by the relevant chair or chief executive. If multiple agencies are involved, including partners outside the public sector, the endorsement of all chief executives is required. We will accept a brief email from the chief executives of partner organisations indicating that they endorse the entry.

    Please allow sufficient time for all groups involved to read and endorse the entry. We advise collaborating early with partner agencies to ensure all voices are captured.

  • Judging Process

    Those selected as finalists will be notified via email and asked to confirm a short bio to be published on our webpage. All finalists are asked to prepare a 10-minute presentation, which will be presented to the judges at Te Kawa Mataaho | Public Service Commission in Wellington. Following the presentation, finalists sit with the judges for an informal Q&A session.

    Read more about the Judging Panels.

Ngā kaitautoko o 2022Our 2022 sponsors

Ngā mihi ki ngā kaitautoko o 2022. Thank you to our 2022 sponsors.

ANZSOG DXC.Technology Victoria University of Wellingotn - School of Government Westpac Deloitte

Whakapā maiContact

Email: awards@publicservice.govt.nz

The Spirit of Service team is available to assist with any queries you have regarding public service awards and recognition.

We engage with key contacts at each government agency throughout the year about the awards programme. Please contact us if you have any questions.