Guidance: Hybrid working

  1. Section 01
    Introduction to hybrid working
  2. Section 02
    Hybrid working — the quick guide
  3. Section 03
    Considering your approach to hybrid working
  4. Section 04
    Hybrid working — all the detail
    1. 4.1
      Part 1: Context for hybrid working
    2. 4.2
      Part 2: Factors to consider when designing a hybrid work environment
    3. 4.3
      Part 3: What work needs to be kanohi ki te kanohi/face to face?
    4. 4.4
      Part 4: Implementing hybrid working to ensure productivity
  5. Appendix
    Appendix A: Working overseas
  6. Appendix
    Appendix B: Model Team Charter
  7. Appendix
    Appendix C: Assessing the level of work to be done kanohi ki te kanohi
  8. Appendix
    Appendix D: How much work can be done from home or remotely?
  9. Appendix
    Appendix E: Setting expectations for hybrid work and the SMART model
  10. Section 10
    Appendix F: Hybrid working case study — ACC
  11. Appendix
    Appendix G: Further reading related to hybrid working

This guidance is currently being reviewed to ensure it aligns with Government expectations as announced on Monday 23 September.

For those who want to dive a bit deeper.

Australian Government Productivity Commission (September 2021) Working from Home — Australian Government Productivity Commission

Brecheisen,J., Truscott-Smith, A., & Wigert, B. (March 2022) The Four Essential Dynamics of Hybrid Work — Gallup Workplace

Business Leaders’ Health and Safety Forum and Leading Safety (July 2022) Effectiveness-of-wellbeing-interventions — Business Leaders’ Health and Safety Forum 

Department of Enterprise, Trade and Employment, Republic of Ireland, (May 2022) An Evaluation of the Impacts of Remote Working — Department of Enterprise, Trade and Employment

Fuenzalida, J., Gómez, M., Arcain Riccetto, P., & Iocco Barias, P. (June 2022) Addressing challenges to remote and hybrid working in public organisations — Blavatnik School of Government

Gratton, L. (May–June 2021) How to Do Hybrid Right —Harvard Business Review

New Zealand Institute of Economic Research, (March 2022). Zooming into better work-life balance? Gender and equity insights from New Zealanders’ experiences with working from home — NZIER

NSW Innovation and Productivity Council NSW Productivity Commission (November 2020 and November 2021) NSW Remote Working Insights — Investment New South Wales 

Organisation for Economic Cooperation and Development (December 2021) The role of telework for productivity during and post-COVID-19 : Results from an OECD survey among managers and workers — OECD

Ringel, R. (July 2021) When Do We Actually Need to Meet in Person? — Harvard Business Review

Williamson, S., Pearce, A., Dickinson, H., Weeratunga, V., & Bucknall, F. (September 2021) Future of Work Literature Review — University of New South Wales

  1. Section 10
    Appendix F: Hybrid working case study — ACC