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Section 01
Ngā Hononga Ohumahi, Hononga Mahi hoki Workforce and Employment Relations
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Section 02
Mahi ā-Poari Governance
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Section 03
Hononga a Ngāi Māori me te Karauna Māori Crown Relationship
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Section 04
Te Whakamarumarutanga Security
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Section 05
Te Taiao Environment
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Section 06
Te Kanorautanga me te Whakaurutanga Diversity and Inclusion
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Section 07
Te Ngākau Pono, ngā Matatika me ngā Taumata Integrity Ethics and Standards
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Section 08
Ngā Ture me ngā Pūnaha Pakihi Business Rules and Systems
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Section 09
Ngā Whakaritenga Kāwanatanga Government Settings
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Section 10
Te Takohanga me te Pūrongorongo Accountability and reporting
Government identity
System lead: Te Kawa Mataaho | Public Service Commission
The use of the New Zealand Government Identity applies to all Public Service departments, departmental agencies, interdepartmental ventures, interdepartmental executive boards, and Crown agents. Other categories of Crown entity and agencies in the wider public sector can use the responsive logo mark if they wish, or as invited by responsible Ministers - (excluding the Coat of Arms which is administered by Manatū Taonga | Ministry of Culture and Heritage )
The administration of the New Zealand Government Identity is the responsibility of Te Kawa Mataaho Public Service Commission
Published guidance: Government Identity
Contact for further advice: communications@publicservice.govt.nz
Requirements and expectations
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
Legal requirements: No legal requirements Ministerial expectations: The use of the New Zealand Government Identity applies to Crown agents |
Legal requirements: No legal requirements Ministerial expectations: Can use the responsive logo mark (excluding the Coat of Arms) as invited by responsible Ministers |
Legal requirements: No legal requirements Ministerial expectations: Can use the responsive logo mark (excluding the Coat of Arms) as invited by responsible Ministers |
Digital government
System lead: Department of Internal Affairs
The Government Chief Digital Officer (GCDO) is designated as a System Leader under the Public Service Act 2020 s56 to develop and improve digital government.
Responsibilities include setting digital policy and standards, improving investments, establishing and managing digital services, and providing system assurance across the public sector
The GCDO has no regulatory or legislative powers. Its primary source of influence is through Cabinet mandates that establish long-term directives across government. The GCDO works with and through government agencies and entities to support their digital initiatives and deliver customer-centred digital government
GCDO’s role includes establishing and managing common cross government processes, standards, infrastructure and services that agencies and the listed Crown agents are required to adopt
The Government Chief Privacy Officer (GCPO) reports to the GCDO. The GCPO leads an all-of-government approach to privacy to raise public service privacy maturity and capability. Agencies are supported to meet their privacy responsibilities and improve their privacy practices. See: Government Chief Privacy Officer | NZ Digital government
Published strategy, standards, guidance and services: Home | NZ Digital government
Contact for further advice:
Digital government - gcdo@dia.govt.nz
Privacy - gcpo@dia.govt.nz
Requirements and expectations
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
The Government Chief Digital Officer (GCDO) is designated as a System Leader under the Public Service Act 2020 s56 to develop and improve digital government. The Government Chief Privacy Officer (GCPO) reports to the GCDO. The GCPO leads an all-of-government approach to privacy to raise public service privacy maturity and capability. Agencies are supported to meet their privacy responsibilities and improve their privacy practices. See: Government Chief Privacy Officer | NZ Digital government |
Legal requirements: No legal requirements for ICEs to implement GCDO mandates; however, it is strongly encouraged as good practice |
Legal requirements: No legal requirements for ICEs to implement GCDO mandates; however, it is strongly encouraged as good practice |
Open Government
System lead: Te Kawa Mataaho | Public Service Commission
Open government is one of the Public Service principles in the Public Service Act 2020, underpinned by the values of responsiveness and accountability. Open government supports transparency and participation, and accountability. Enabling legislation includes the Official Information Act 1982 (OIA). The OIA allows for requests of official information and sets out the principle that the information shall be made available unless there is good reason for withholding it. Proactive release, where information is made publicly available without being requested, is also widely encouraged
Agencies should also be aware of the requirements of the policy for the Proactive Release of Cabinet Material
Published guidance: Te Kawa Mataaho Public Service Commission has a lead role in providing advice and assistance to agencies on the management of official information
Contact for further advice: Enquiries@publicservice.govt.nz
Requirements and expectations
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
Legal requirements: Agencies subject to the OIA are detailed in schedule 1 of the OIA, and schedule 1 of the Ombudsman Act 1975. This includes all Crown agents The OIA allows for requests of official information and sets out the principle that the information shall be made available unless there is good reason for withholding it. Proactive release, where information is made publicly available without being requested, is also widely encouraged |
Legal requirements: Agencies subject to the OIA are detailed in schedule 1 of the OIA, and schedule 1 of the Ombudsman Act 1975. This includes all Crown agents The OIA allows for requests of official information and sets out the principle that the information shall be made available unless there is good reason for withholding it. Proactive release, where information is made publicly available without being requested, is also widely encouraged |
Legal requirements: Agencies subject to the OIA are detailed in schedule 1 of the OIA, and schedule 1 of the Ombudsman Act 1975. This includes all Crown agents The OIA allows for requests of official information and sets out the principle that the information shall be made available unless there is good reason for withholding it. Proactive release, where information is made publicly available without being requested, is also widely encouraged |
Public Records Act 2005
System lead: Department of Internal Affairs
The Public Records Act 2005 requires the public sector to create and maintain full, accurate and accessible records of the affairs of government
Section 17 of the Public Records Act states every public office and local authority must create and maintain full and accurate records of its affairs, in line with normal prudent business practice
Additionally Section 18 of the Public Records Act states the authority required to dispose of public records and protected records
Published Guidance:
- Key obligations - Public Records Act 2005 – Archives New Zealand
- Disposal Process for public records
- Transfer Process
- Access
Contact for further advice: rkadvice@dia.govt.nz
Requirements and expectations
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Government Expectations for Good Regulatory Practice, including Regulatory Stewardship
System Lead: The Treasury
The regulatory systems maintained by the government are intended to be assets providing long term value to our communities. Like other assets, these regulatory systems need ongoing care and maintenance to ensure they remain effective, fair and appropriate over time
Regulatory stewardship is the governance, monitoring and care of our regulatory systems. The government has set expectations for regulatory stewardship by government agencies in three broad areas:
- monitoring, reviewing and reporting on existing regulatory systems
- robust analysis and implementation support for changes to regulatory systems, and
- good regulatory practice
Published guidance: Government Expectations for Good Regulatory Practice (treasury.govt.nz) and Starting out with regulatory stewardship: A resource
Contact for further advice: regulation@treasury.govt.nz
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Legal requirements: Public offices and local authorities, as defined in section 4 (Interpretation) of the Act, are covered. Public offices are the agencies and instruments of the legislative, executive and judicial branches of central government. This includes Crown entities |
Plain Language Act 2022
System Lead: Te Kawa Mataaho
The purpose of the Plain Language Act 2022 is to improve the effectiveness and accountability of public service agencies and Crown agents, and to improve the accessibility of certain documents that they make available to the public, by providing for those documents to use language that is
- appropriate to the intended audience; and
- clear, concise, and well organised.
Published Guidance: Plain Language Act 2022: Guidance for agencies - Te Kawa Mataaho Public Service Commission
Contact for further advice: enquiries@publicservice.govt.nz
Crown Agents |
Autonomous Crown Entities |
Independent Crown Entities |
Legal requirements: Crown agents as named in Part 1 of Schedule 1 of the Crown Entities Act 2004, must take reasonable steps to ensure that all relevant documents for which it is responsible use plain language. That duty is, in the case of a Crown agent, a duty that is owed only to its responsible Minister (within the meaning of the Crown Entities Act 2004). |
Legal requirements: No legal requirements to implement but is encouraged as good practice. |
Legal requirements: No legal requirements to implement but is encouraged as good practice. |